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These Terms and Conditions replace all other Terms and Conditions
These terms
apply to your order. We may change our terms and conditions at any time,
so please do not assume that the same terms will apply to future orders.
Law
These
terms and conditions are governed and shall be interpreted in accordance
with UK Law. These Terms and Conditions are written in the English
language and all notices and communications shall be in the English
language. In the event that these Terms and Conditions are translated
into another language, the English language text shall prevail.
Prices
All
prices are shown in £GBP and include VAT. The price paid will be the
advertised price at the time of your order and will be shown on your
invoice which will be emailed to you as part of our confirmation. The
advertised price of any product may be changed by us at any time. We
will do our best to ensure that the correct prices are displayed on our
website, however, should an error become apparent and a products’
correct price is higher than that stated on your order we reserve the
right to inform you and you can then choose to pay the additional amount
and proceed with the order or cancel and receive a refund of any money
paid in respect of that order.
Payment
Once
we download your order onto our system we take payment, information
provided on your order is then checked by a member of staff and should
any discrepancies be found you will be contacted. You undertake that
all details provided by you in order to facilitate the processing of
your order by us will be true and accurate. We may take steps to
validate and/or verify the authenticity of payment details prior to
fulfilling your order.
We are happy to take
payment by sterling cheque and goods will be released for despatch once
the cheque has been cleared. If you require an Invoice prior to making
payment please contact us.
Madfun Ltd accept the
following cards for payment: Mastercard, Visa, Switch, Solo, Visa Delta,
Maestro or Electron. Paypal is also accepted.
We reserve the right
the refuse to accept any order placed by you.
Availability
& Product Descriptions
All
products on our website are subject to availability. If a product is
unavailable we reserve the right to offer a substitute product of
equivalent value, specification and price . In the event that a
suitable alternative is not available, we will notify you as soon as
possible and refund any payment made in respect of that item.
Manufacturers periodically update their products and we reserve the
right to supply these even if pictures and descriptions may vary from
that listed on our website.
Cancellations & Returns
You have the right to cancel the contract within seven
working days from the day after your goods have been received.
You must inform us in writing either via post, or, ideally the
cancellation notice should be sent by e-mail to MadFun Ltd at
cancel@madpools.co.uk
and must state your name, a description of the goods concerned and the
order number of the cancelled contract. Attaching the Order Confirmation
MadFun Ltd originally sent you will also assist MadFun Ltd in processing
your cancellation and refund as quickly as possible. If this
cancellation arrives before your goods are despatched you will receive a
full refund. If however your goods have been despatched there will be a
charge to cover the cost incurred by us to despatch them or £19.99,
whichever is the higher.
You must
take reasonable care of the goods and then return the goods to MadFun
Ltd by registered post or similar as soon as it is practicable to do so.
You are responsible for the cost of returning the goods to MadFun Ltd
and the risk of damage to the goods in transit. We request that you
return the goods with the original packaging. Self-assembly items cannot
be returned if assembly is part or fully completed unless the item is
faulty. Refunds will be processed within 30 Days.
Liability
We
promise that for any product you purchase from our website that we have
the right to sell the product to you and that the product will be of
satisfactory quality.
We also promise that
any product we provide to you will be provided with reasonable skill and
care. Subject to our delivery statements, we shall not be liable for
any delay or inability to perform our obligations to you if such delay
is due to any cause whatsoever beyond our reasonable control. We
exclude all other express or implied terms, conditions warranties,
representations or endorsements whatsoever with regard to any products
(including without limitation the Products), our website or any
information or product provided through the website. If we are liable
to you for any reasons, our liability will be limited to the amount paid
by you for the product concerned. This limit does not apply to any
liability we may have for death or personal injury resulting from our
negligence or for our fraudulent misrepresentation. The limitations and
exclusions in this clause do not affect your non-excludable statutory
rights and only apply to the extent permissible by applicable law.
Faulty Items
In
the unlikely event that the product arrives damaged or faulty we request
that you notify us by email with supporting photographic evidence of the
damage or fault to
sales@madpools.co.uk.
Website
We
reserve the right to make changes or corrections, alter, suspend or
discontinue any aspect of our website or the content at any time and
without notice. Although we will do our utmost to ensure that website
content is accurate please be aware that it may contain typographical
errors and/or other inaccuracies. |